AXAffilinext Help Center

This traffic is not eligible for this campaign

Why a click is blocked or redirected, and what to check.

You'll see this message, or be sent to a different offer, when a click doesn't meet the campaign's rules. Common reasons:

ReasonWhat to check
CountryThe visitor's country isn't in the campaign's allowed list. A VPN can cause this when testing.
Device or OSThe campaign is mobile-only, desktop-only, or limited to iOS or Android.
Cap reachedThe daily, monthly or total cap for the campaign (or for you) has been hit.
Not approvedYour application for a private campaign hasn't been approved yet.
Campaign statusThe campaign is paused, scheduled for later, or has ended.
Fraud rulesThe click matched a fraud rule (for example a data-centre IP).

Check the offer's details in Offers, or ask your account manager which rule applied. Admins can inspect individual clicks in Reports → Click Intelligence.