Conversions are not being tracked · Affilinext Help Center

Work through these checks in order — most problems are found in the first three.

1. Is the click recorded?

Click your own tracking link and check Reports → Click Report (admins: Tracking Test). If no click appears:

The link may have been edited — copy it again from Offers → Get Link.
The traffic may not match the campaign's targeting (country, device, source). Ineligible traffic sees "This traffic is not eligible for this campaign." or is sent to a fallback offer.
The campaign may be paused, capped or expired.

2. Does the click ID reach the advertiser?

Look at the URL you land on after clicking. It should contain the click ID (for example aff_click_id=…). If it's missing or still shows a literal {click_id}, the offer URL in the campaign is set up wrong.

3. Is the advertiser calling the postback?

Admins and advertisers: open Conversion Logs / Postback Logs. Every postback request is listed with its response code:

Response	Fix
Nothing logged	The advertiser isn't calling the postback yet, or is calling the wrong URL.
`401` / `403`	Wrong or missing security token.
`404`	The click ID sent doesn't exist — usually a literal `{click_id}` or a value from another platform.
`200` with `duplicate`	That transaction ID was already recorded — nothing changed.
`422`	The click was rejected by fraud checks.
`400`	A required value is missing or malformed.

4. Is the conversion pending or rejected?

Reports for publishers show approved conversions only. A conversion may be pending review or rejected by fraud rules — check Conversion Logs for its status.

Still stuck? Email support@affilinext.com with the click ID, the time of the test and the campaign name.