AXAffilinext Help Center

My postback isn't firing

Why your own tracker isn't receiving Affilinext postbacks, and how to fix it.

  1. Was a conversion recorded? Postbacks only fire for real conversions. Check Reporting → Conversion Report first.
  2. Is a postback saved? Open Postbacks → Global Postbacks and confirm the URL is saved and active.
  3. Check the logs. Postbacks → Postback Logs shows the exact URL Affilinext called and what your server answered.
  4. Read the response code: - 4xx — your server rejected it (wrong path, token or allow-list). - 5xx — your server errored. - Timeout — your server took too long; respond quickly and process afterwards.
  5. Check your macros. If your tracker shows a literal {something}, that macro name isn't supported — compare with Postbacks → Macro Reference.

Failed deliveries are retried automatically with increasing delays, so a short outage on your side will usually recover by itself.

Use Postbacks → S2S Tester to send a test after every change.