AXAffilinext Help Center

Review held conversions

Approve or reject pending conversions in bulk, seeing why each one is waiting.

Some conversions aren't approved straight away. Open Analyze → Conversion Review to see every pending conversion, why it's waiting, and how much payout and revenue depends on them.

Why conversions wait

ReasonWhat happened
Flagged by a fraud ruleA conversion rule set to flag matched — for example it arrived seconds after the click, or one IP converted repeatedly.
Cap or budget reachedThe campaign had reached a cap or its budget when the conversion arrived.
Outside the attribution windowIt arrived later after the click than the campaign allows.
Visitor outside the campaign's countriesThe visitor's country was only known after the click went through, and it isn't one the campaign accepts.
Revenue missing from the postbackA revenue-share offer's postback had no revenue, so the publisher's payout would be 0.
Pending at the advertiserThe advertiser sent it as pending, for example during a refund period.
Postback sent no statusYour network holds conversions without a status (Settings → Campaign & Offer → Status when the postback sends none).

Deciding

  1. Pick a reason, period, campaign or publisher to group similar conversions.
  2. Tick the rows you've checked — or tick the header box and Select all … matching to include every page.
  3. Press Approve or Reject and add a note for the audit log if you like.

Approving makes a conversion payable: it appears in reports and on the publisher's next invoice. Rejecting removes it from payouts. Either way the publisher is notified through their postbacks.

Good to know

  • Your decision is final against the advertiser: if they re-send the postback as approved, your rejection stands. A later chargeback or refund from them still applies.
  • Conversions approved or rejected by someone else meanwhile are skipped.
  • Reviewing needs the Finance permission.
  • Only approved conversions are invoiced, so clear the queue before you generate invoices.